News

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• Service Discontinuation: Walk-In Support

  The CLA Service Desk in 110 Anderson Hall is discontinuing walk-in support effective end of day Friday, May 17.

  What's Staying the Same

  • Continue to contact the CLA Service Desk by phone at 4-HELP or by email at 4help@umn.edu.
  • Continue to pick up and return Loaner Laptop and Equipment Pool items from 110 Anderson Hall.

  Questions?

  Contact CLA-OIT at 4-help or 4help@umn.edu.

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• CLA NOW Special Session Results

  You spoke and Associate CIO Brad Cohen listened. Here are the IT priorities voiced at the CLA NOW Special Session last Thursday:

  • Local it support for research
  • Admin access to pcs for users
  • Support for Innovation
  • Contextually sensitive support (rationalized allocation to respond to inequalities in local resource allocation)
  • Computer purchasing, application licensing, other desktop support that is responsive to unique needs (e.g., language labs)
  • Wireless--more dependable, more broadly available
  • Collaboration, communication and coordination across units (esp. to facilitate common solutions to shared problems, e.g., grad student tracking, book purchasing)
  • Make innovation more visible across units as it addresses common problems
  • Data management that is sensitive to perspectives and unique ad hoc reporting needs (institutional vs. collegiate vs. department...)--see School of Public Health tool
  • Better usability generally
  • People play many roles on campus, make systems that let them flow easily through those roles
  • Institutional nimbleness, sensitivity to local nuance even in implementation of commodity services
  • Consistency of response and service level (end the dread of who will answer the phone!)
  • Unearth best practices and drive them through institution more effectively, Scale more quickly
  • Benchmark against peers to see how IT funding is managed as a strategic part of faculty/grant recruiting (GIS example)
  • Research IT has to be strong--grant scoring depends on it
  • Better and more visible tech support services for faculty
  • Process improvement in service delivery
  • Responsive IT
  • E-learning support to rapidly expand course offerings to meet enrollment demand
  • Improve business model for e-learning, appropriate incentives
  • Get rid of phone and voicemail

  Unable to attend? Have more to add? Take a moment to fill out the IT Input Survey or view the slides Brad shared.

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Reboot

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• Fusion Tables: The Fabled Slicer-Dicer for (most of) your Data

  Have you found spreadsheet analysis in Excel, Numbers, Open Office or other packages good, but want something more? You should be delighted to hear that Google Fusion Tables is now available for Google Apps at the University of Minnesota. If you've heard about Fusion Tables (or never heard) but wonder what all the hullabaloo is about, and why this could be important, let's get a quick overview.

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For Students

Technology Resources

The CLA Office of Information Technology (CLA-OIT) seeks ways to leverage technology for the benefit of students as part of our strong commitment to liberal arts education.

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